How and Why Put Hobbies. Trained Front Desk personnel in promotion of Hotel. You will need to start recruiting this team two years before the opening to be able to find the right people for the job, and have them start in time. According to the Bureau of Labor Statistics (BLS). Guest Relations Manager February 2008-July 2008, â¢ Responsible for Reception, Switchboard, Guest Relations, Concierge and Porters. English (Fluent) 8 years in London Receptionist, Guest Relations, Shift Leader, Ledger Supervisor Experience ABC COMPANY / One of the largest grocery and big box retailers in the U.S. â¢ Sometown, NV Cashier, 6/15 to Present Scan, bag and load purchases; process cash, check, credit card, coupon and voucher transactions; verify customer ages for alcohol and tobacco purchases; and manage daily till opening and closing procedures. We are currently going through and preparing for the opening of new hotels in various destinations throughout Europe, and are working hard to avoid common mistakes made in this process. â¢ Monitor Guest Credit. I am in charge of managing the Daily Operations at the Reception, Night Manager, Concierge, Rooms Attendants, Public Areas and Laundry. Participated in industry-related organizations and events to promote awareness of this new property. Successfully achieved and surpass revenue goals for 2010, 2011 and 2012. â¢ Ensure Uniforms, Linen and all relevant operating equipment is controlled and enough for the needs. If you did not work in those specific jobs, donât worry â all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. However, some fast-food restaurants need servants, stationed on the floor to take orders for the line to move faster. January 2014-May 2014. â¢ Pre-opening of this great project in Gibraltar. For writing tips, view the sample resume for a housekeeper that Isaacs created below, or download the housekeeper resume template in Word. Hereâs a question: Is experience important in â¦ â¢ Reviewed and resolved bills disputes and Housekeeping Discrepancies. Registrations that pass validation automatically produce an online CV Profile. â¢ Analyses and approved discounts, Rebates, Refunds. November 1997- January 2000. â¢ Check in and check out guest always in a very polite manner. Looking for cover letter ideas? On average, you can expect a high salary range of around $89,500 per year. As a General Manager you are responsible to direct the opening development and progress of the hotel and manage overall standard and service implementation and improvement.The role involves to â¦ â¢ Make sure rotas are in place depending the arrivals and check out of the week. Successfully handled the entire set-up of all guestroom and meeting information in Opera PMS. â¢ Others: February 2007-January 2008. â¢ As an Assistant FOM I reported to FOM on a daily basis and assists with the management and administrations of all Front office operation. John H. Smith PAGE 2 General Management Continued â¦ ¾Reduced the Happy Land Clubâs annual operating loss by 300% and ä Built and maintained excellent working relationships with SACVB, business and leisure top accounts, Responsible to ensure all administrative procedures were efficient and up to date, Compiled data, and prepared marketing and sales reports Extensive hands-on problem and conflict resolution responsibilities. â¢ Post all transactions to make sure all guest bill are accurate No matter the size of the hotel, there are certain phases and procedures that must be respected and followed. Sunborn Gibraltar 5*Yacht Hotel (189 rooms) Pre opening project. â¢ Supervised shift closing, handovers, refunds, rebates, Guest complaints. Holiday Inn Kensington Forum (London) 4* (910 rooms) You should have a sharp eye for detail; guests should not find dead roaches or insects in the room or hair in their freshly-turned bed. The pre-opening checklist should be prepared in such a way to monitor all interdependent activities including the monitoring of â¦ Contacted customers by phone and email in response to inquiries restaurants need servants, stationed the... ( 189 rooms ) rooms Allocations, and special request for our main VIP Guest handled... In Word complied with the day to day activities ) Pre opening project an online CV Profile resume... In terms of the resume wonât be looked at challenge and a great opportunity the. Our guidelines your Profile will pass our validation Team business for all the standards and procedure for the Departments floor. 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