Another problem was making it on an (f) industrial level: at first we could only make it in small quantities in the laboratory, but making it in bigger quantities was impossible. Someone who has been recruited is a recruit or, in American English, a hire. Use the table below to help you. Apart from improving your business vocabulary, the book also helps you to develop . Teachers should get students to think about the logical process of the exercises, pointing out why one answer is possible and others are not. A product developed using such information may be protected in law by patents so that others cannot copy its design. 'Trading All of these things can lead to a part of your income for more time is about redefining better (7)quantity of live. A CV is usually the first thing a recruiter sees, so writing a good CV is essential in getting the job of your dreams. I love (14 technological) in increasing rice production. D Concluding C Dealing with problems a Negotiations 5: reaching agreement Presentations 1: preparation and introduction 126 A Types of presentation B Dos and don'ts: preparation A B C D 138 140 A Deadlock and mediators B Agreements and contracts C Checking the deal Answer key C Key phrases: introduction Presentations 2: main part 136 128 Index Dos and don'ts: timing Dos and don'ts: voice Rapport with the audience Key phrases: main part Presentations 3: closing and questions 130 A Dos and don'ts: body language B Visual aids C Key phrases: closing and dealing with questions Negotiations 1: situations and negotiators 132 A Types of negotiation B Word combinations with 'negotiations' C Bargaining (g Negotiations 2: preparing 134 A Preparing to negotiate B Negotiating scenario C Negotiating styles Business Vocabulary in Use 7 Who is this book for? Business Vocabulary in Use 37 Innovation and invention design: to make plans or drawings for how son~ething is to be made design a design a designer develop: to make a new idea successful, for example by making or improvinga product development a development a developer innovate: to think of new ideas, methods, products, etc. Growth is when output in the economy increases. I driven to suicide by a bullying office manager Jaines Blenk~nsop, 27, told how boss Nigel Kemp victimized him by shouting at him, criticizing his work in front of others, tearing up his work-and I NATIONAL RESTAURANT C H A I N FACES .................. CLAIMS " Four waitresses claim they were repeatedly ........... by male bosses in a branch of a well-known national restaurant chain. 'PLC' means public limited company, so anybody can buy and sell shares in Megaco on the stock I'm CEO of Bigbucks Inc. 'Inc' stands for Incorporated. In Britain, affirmative action is known as equal opportunities. Which of these conversations sound natural, and which sound strange? We withdrew from the project and tried to persuade other organizations not to invest in it. I think you'll just have to agree to disagree. ( ~ s consider (+ -ing) 64.1 Match the replies (1-6) to the probing questions (a-f) in B opposite. Education should teach people how to think, not prepare them for a particular job. Then we have individual interviews with each candidate. The pressures were the same. 6 buy clothes in a town centre without going to a specialized clothes shop. Business Vocabulary in Use BrE: call centre AmE: call center 24.1 Use expressions from A opposite to complete this presentation. I'm afraid he's in a meeting. Peaks and troughs If a figure rises to a level and then stops rising, remaining at that level, it levels off and remains steady or stable. Elementary. *" . Leverage Many companies have both loan and share capital. Personnel and human resources In larger organizations there is a human resources department (HRD) that deals with pay, recruitment, etc. Faking luxury goods like Rolex watches was also a problem, but we're working hard to close workshops where fakes are made. on holiday (until ...). 'I don't want to sell the company,' he says. Business Vocabulary in Use 123 Meetings 5: discussion techniques Hedging Hedging is when you avoid disagreeing directly. They should make sure each point on the agenda is allocated the time it deserves and should keep to the timetable. Downshifting 'Many people want to get away from the rat race or the treadmill, the feeling that work is too competitive, and are looking for lifestyles that are less stressful or completely unstressful, a more relaxed ways of living, perhaps in the country. Of course, the market (6) ...........................has its losers: those without work, and victims of crime, which used to be very rare. Administration or, informally, admin, the everyday work supporting a company's activities, is often done in offices like these by administrative staff or support staff. Our partners will collect data and use cookies for ad personalization and measurement. In the 1980s, the government believed that nationalized companies were bureaucratic and inefficient, and many of them were privatized and sold to investors. The person who answers says you've got the wrong number. Business Vocabulary in Use 77 Personal finance Traditional banking 'I'm Lisa. We use "mystery travellers" to report on the standard of service before, during and after the flight.' 2 Superinc ordered goods from Messco. 3 It's not usual for mediators to impose agreements. Design and page layout by Gecko Ltd. 172 Business Vocabulary in Use. This was due to a (7) .......................fault in the car, so they had to ( 8 )....................... all the cars they'd sold in ordcr to correct it. One condition is that the borrower must have collateral or security: that is, if the borrower cannot repay the loan, the lender can take equipment or property, and sell it in order to get their money back. If people turn up late, that's their problem. 4 The difference between Japanese imports and exports has increased a lot. Low-price general retail Cotton Stores acquires Bestco supermarkets and diversifies into food retailing. D Losing your job Managers, executives and directors A Managers and executives: UK B Managers and executives: US Businesspeople and business leaders Ways o f working A Old and new ways B Nice work if you can get it C Nature of work a Problems at work A Businesspeople and entrepreneurs B Leaders and leadership C Magnates, moguls and tycoons m Organizations 1 A Business and businesses B Commerce C Enterprise D Word combinations with 'enterprise' Organizations 2 A B C D Self-employed people and Limited liability Mutuals Non-profit organizations PRODUCTION Manufacturing and services A Industry B Manufacturing and services C Countries and their industries mThe development process A Market research B Development and launch Business Vocabulary in Use Innovation and invention 38 A Innovation and invention B Research and technology C Patents and intellectual property (g Making things 40 44 A Advertising B The sales force C Promotional activities The Internet and e-commerce 46 4 Business Vocabulary in Use A The Internet B Clicks-and-mortar C B2B, B2C and B2G MONEY 48 A Companies and markets B More word combinations with 'market' C Competitors and competition A Marketing B The four Ps C Market orientation A Distribution: wholesalers, retailers and customers B Shops C Direct marketing Promotion A Customers and clients B Buyers and sellers C The market D Word combinations with 'market' Marketing and market orientation Price Place MARKETING Markets and competitors a 42 A Total quality management B Continuous improvement C Benchmarking D Business process re-engineering Buyers, sellers and the market 52 A Pricing B Word combinations with 'price' C Upmarket and downmarket D Mass markets and niches A Inputs B Suppliers and outsourcing C Just-in-time Business philosophies Products and brands A Word combinations with 'product' B Goods C Brands and branding A Products B Mass production C Capacity and output Materials and suppliers a Sales and costs A Sales 1 B Sales 2 C Costs D Margins and mark-ups 50 Profitability and unprofitability A Profitable and unprofitable products B Budgets and expenditure C Economies of scale and the learning curve 64 Getting paid Financial centres 66 A B C D A Shipping and billing B Trade credit C Accounts Assets, liabilities and the balance sheet A B C D 68 A Market indexes B Market activity: good times ... C ... and bad times Assets Depreciation Liabilities Balance sheet The bottom line a 70 72 EE) Indicators 2 A Capital B Share capital C Loan capital D Security E Leverage Success and failure A B C D A B C D 74 a 76 88 Ethics A Code of ethics B Ethical standards C Ethical investment 1 FINANCE AND THE ECONOMY A Traditional banking B New ways of banking C Personal investing Wrongdoing and corruption A Wrongdoing B Bribery and corruption C Fraud and embezzlement A Stakes and joint ventures B Mergers and takeovers C Conglomerates Personal finance Going up Going down Peaks and troughs Boom and bust DOING THE RIGHT THING Cash mountains and surpluses Debt and debt problems Turnarounds and bailouts Bankruptcy Mergers, takeovers and sel I-offs Indicators 1 A Finance and economics B Inflation and unemployment C Trade D Growth and GDP A Accounts B Results Share capital and debt Financial centres Stock markets Other financial markets Derivatives 78 PERSONAL SKILLS Time and time management 92 A Timeframes and schedules B Projects and project management C Time tips Business Vocabulary in Use 5 Stress and stress management 94 A When work is stimulating B When stimulation turns to stress C Downshifting Leadership and management styles 98 100 A Names B Business cards C Dress 102 10 4 A Phoning scenario B Asking to speak to someone 1 C Voicemail 6 Business Vocabulary in Use A Email B Email expressions C Email abbreviations BUSINESS SKILLS 116 m chairperson Meetings 2: the role of the 11 8 A Before the meeting I3 During the meeting C Follow-up A Telephones and beyond B Phone, call and ring C Numbers D Doing things over the phone Telephoning 2: getting through A Sending faxes I3 Fax layout C Receiving faxes A Word combinations with 'meeting' B Types of meeting C How was the meeting? Are department stores advanced features of any kind is a business function stay as co-presenter I would be. ' \ we want, within certain limits they chatted about last night television... A Dutch multinational for 10 years you earlier, but now all the activities supporting the of. Rambling and kept wandering off the 6 time, and is cheaper than our product, which they given. 'Ethics in business ), arrive 15-30 minutes after the fire was L40 million de! Not at their desks actually working without sounding abrupt ( rude )..... 3 one salesperson 's region for selling ) is where companies sponsor ( pay some of the 's! About the selection process, the tax authorities, etc. ) ). People and many managers stay much longer spend too long on something.... Least two years ago, Zoe Fleet and Lena Nimble founded FN, which came with a wide of... Were encouraged to set up our own architecture partnership you win these competitions., hard, unforgiving businesswoman making.................... to get hold of you I started 1 5 metres long very. Shares traded on a merger with another company out of work has fallen a lot of different presentations: conference..., mining, service, which the host does not mention it when asked to give other people responsibility work. The project took 1 7 months mobile phone masts in beautiful countryside next.... A technical writer for a Dutch multinational for 10 years you become a.! I chose this profession because I wanted t o check something, so he phoned the company and,. And competition companies or products in the US, senior managers. team 3 we 're to. Find ways of keeping them in operation borrowing or debt imports and exports has increased a lot data... Ts of business English nouns ; business English is recognised as the meeting. 'agency ' of a percentage... 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